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Frequently Asked Questions (FAQ) - GALE

1. What type of computer do I need to run GALE?
The GALE software can be installed on computer running the Windows 7 or later operating system and requires about 5.5 MB of disk space.

2. How much computer disk space does GALE need to install?
The GALE software installation requires about 5.5 MB of disk space

3. Will GALE run on a Mac or MacBook Pro?
Yes, although GALE was not developed for the OS X operating system some users have run GALE on Macs in a Windows emulator or virtual machine. However, there is no technical GALE support for this type installation.

4. What do I do if I can’t get GALE to install correctly?
Verify that the “GALE 3.0 Quick Start Document” (PDF) was followed. If the installation error still persists then:

  • RAMP Members – submit a GALE help request by logging into the U.S NRC RAMP website and selecting the “GALE Support Request” navigation link.

  • 1. What is the latest version of the GALE software?
    The latest version of this software is GALE 3.0 which was released by the U.S. NRC on September 30, 2017

    2. How can I obtain the latest version of the GALE?
    Individuals interested in obtaining this version of the GALE code should check out the “RAMP Membership Registration Page” link on the U.S. NRC RAMP website.

    3. Is there a fee associated with obtaining a copy of the GALE?
    For US Federal, State and Local government agencies there is no fee to obtain the GALE code. For all other users the fee varies based upon their designation category, see the table located at the “RAMP Membership Registration Page” link on the U.S. NRC RAMP website.

    4. Can I share my copy of the GALE code with others?
    No, GALE users are required to complete a non-disclosure agreement (NDA) for their copy of the software. The NDA states that the user agrees not to share their copy of RASCAL with any third party without obtaining prior written permission from the NRC.

    4. What if I have multiple users at my facility, do I need to fill out an NDA for each user?
    No, the NDA allows for the user to list multiple users of the software at their facility/site on the NDA.

    1. What is GALE and what is it used for?
    GALE is the acronym for the Gaseous And Liquid Effluent code, which is a computerized mathematical model for estimating the releases of radioactive material in gaseous and liquid effluents (i.e., the gaseous and liquid source terms) from boiling-water (BWRs) and pressurized-water reactors (PWRs). The U.S. Nuclear Regulatory Commission uses the GALE code to determine conformance with the requirements of Appendix I to 10 Code of Federal Regulations (CFR) Part 50.

    2. Who typically uses the GALE code?
    The GALE code is one of the tools used by the NRC Offices of Nuclear Reactor Regulation (NRR) and New Reactors (NRO) to perform independent assessments of licensee applications and license amendments for existing plants (modifications to plant design or technical specification) pertaining to determine conformance with the requirements of Appendix I to 10 Code of Federal Regulations (CFR) Part 50.

    3. Is GALE only used domestically in the US?
    No, GALE is used by many international government agencies and is an important computer code in the US NRC’s Radiation Protection Computer Code Analysis and Maintenance Program (RAMP).

    4. Is there a forum that users can go to discuss questions related to the models used in the GALE coe?
    Yes, the GALE Forum is available to all visitors of the RAMP website (via “read-only” access). However, only RAMP members can post to the forum. To access the GALE forum select the “GALE Support” navigation link on the U.S NRC RAMP website, which provides access to the “GALE Forum”. GALE Forum topics include:

    • Code Error (Bug) Reporting
    • Model Questions
    • General GALE Usage Questions

    5. Is there training information available for GALE and if so how can I get more information about the training available?
    Yes, RAMP members can get training information (including presentations) by selecting the “GALE Training & Presentation” link on the U.S NRC RAMP website.

    6. Is there a user manual for GALE and where can I find technical documentation for the code?
    Yes, there is a GALE User’s Guide available on the “GALE User’s Guide” webpage. Additionally, GALE technical documents including the NUREGs are available under the “GALE Documentation” navigation link on the U.S NRC RAMP website.

    1. What should I do if I get an error message or GALE crashes while I am using it?

    Non-RAMP members should review the “Frequently Asked Questions (FAQs)” link and the “Error (Bug) Reports” forum board for the message. Non-RAMP members have “read-only” access to the “Error (Bug) Reports” forum board and cannot post new topics.

    RAMP members have several tools available to help them trouble shoot and resolve GALE error messages and code crashes. Users experiencing error messages or code crashes should log into the U.S NRC RAMP website and select the “GALE Support" navigation link. This link will triage them through the following trouble shooting steps:

    • Select the “Frequently Asked Questions (FAQs)” link to review the FAQs for the error message and if not listed then,
    • Select the “GALE Forum” link to review the “Error (Bug) Reports” forum board for the error message. If it is not listed the user can add this topic by, selecting the “ Add new forum topic” link on the “Error (Bug) Reports” forum board.
    • Finally, users can also submit a help request by selecting the “GALE Support Request” on the GALE Support page. Be sure to complete the form on this page and attach the saved GALE case file if possible.

    2. Is there a “Help” tool associated with the GALE code?

    No, the GALE code does not contains a Help file; however, the technical information regarding the models and methods used by the GALE code to perform calculations can be found in the GALE User Guides and at the “GALE User’s Guide” web page on the U.S NRC RAMP website.

    3. Is there a contact phone number to receive help with the GALE software?
    No, there is no single contact phone number for the GALE software. Since GALE development and distribution is a collaborative effort between the US NRC RAMP and GALE Development Teams, users receive efficient and timely customer support by using the GALE Support navigation link on the U.S NRC RAMP website.